MDM and Telecom Expense Management Work Well Together

Mobile Device Management becomes even more valuable when combined with Telecom Expense Management (TEM).

MDM helps answer:

How are our devices being managed and secured?

TEM helps answer:

What are we paying for, and should we be paying for it?

Together, they can provide much greater visibility into the entire mobile environment.

Organizations can potentially identify:

• Unused wireless lines

• Excessive data plans

• Incorrect carrier charges

• Underutilized devices

• Duplicate services

• Contract optimization opportunities

• Devices that should be upgraded or retired

For organizations with hundreds or thousands of mobile users, relatively small inefficiencies per employee can become substantial recurring expenses.

Who Benefits Most From Mobile Device Management?

MDM can provide value in many industries, but it becomes especially important for organizations with large distributed or field-based workforces.

Examples include:

Healthcare and Senior LivingMobile caregivers, administrators, maintenance teams, and multiple facilities.

Construction and Field ServicesTechnicians, project managers, vehicles, tablets, and mobile applications distributed across job sites.

Transportation and LogisticsDrivers, warehouse personnel, scanners, tablets, and mobile communications.

Retail and HospitalityLarge numbers of locations, shared devices, point-of-sale equipment, and frontline employees.

Municipalities and Public SafetyField personnel, multiple departments, sensitive information, and diverse device types.

Sales OrganizationsLarge numbers of smartphones, laptops, tablets, and remote users.

The more distributed the workforce becomes, the more valuable centralized management typically becomes.

Before Buying Another Platform, Understand the Environment

Organizations should avoid assuming that implementing a new MDM platform automatically solves the problem.

The first step should be understanding what already exists.

A useful mobile technology assessment might examine:

• Number of devices

• Number of wireless lines

• Carriers

• Monthly spend

• Device ownership

• Current MDM platform

• Security policies

• Application requirements

• Device lifecycle

• Support processes

• Contract terms

• Current usage

Sometimes the right answer is implementing a new platform.

Sometimes it is improving how an existing system is configured.

Sometimes the biggest opportunity is simply eliminating unnecessary services and gaining better visibility.

Technology should solve a business problem—not create another platform to manage.

How Fibre Communications Can Help

Fibre Communications helps organizations evaluate mobile device management, wireless services, telecom expenses, cybersecurity, and the broader technology environment from a vendor-agnostic perspective.

Rather than beginning with a predetermined platform or carrier, we help organizations understand their current environment, identify areas of unnecessary cost or risk, compare available solutions, and determine what makes the most business sense.

For organizations managing large numbers of mobile users, the opportunity can extend well beyond device security.

The goal is a mobile environment that is:

More secure. Easier to manage. More visible.

And more cost-effective.

Because as the mobile workforce continues to grow, organizations need more than devices that work.

They need to know that the entire environment is working the way it should.